Welcome to TrialHero (the Site), the patient information website of SubjectWell, Inc. (SubjectWell, we, or us). TrialHero is the marketplace of clinical trials to find studies in your area and learn whether you can qualify for trial participation. We appreciate your commitment to clinical trials and finding better ways to prevent, diagnose or treat diseases and health problems.
While we can’t promise that you will qualify for any particular study, receive treatment or achieve any specific outcomes, we do provide potential access to a wide variety of clinical trials, including those that are currently seeking participants.
Please read these Terms carefully before using the TrialHero Services, and understand that qualifying for clinical trials is a multi-step process, so you will need to provide information both on a web form through the Site and over the phone to have a chance to qualify for any specific clinical research project.
By using the TrialHero Services, you accept the terms and restrictions described in these Terms. If you do not agree to any of these terms, please do not use the Services, because you will be held to them. We sometimes change our Terms to accurately reflect our Services and practices and will post revised versions of our Terms on the Site. We last revised these Terms on May 27, 2020.
Your Contact Information and Eligibility
Use of Our Services
Our Services are for your personal use only. You agree to tell us the truth in the information you provide, to obey the law, and that you will not sign up for our Services for business purposes. If you comply with this agreement and these Terms, you can use the Services and you may qualify for participation in one or more clinical trials. Using the Services in any other way than described in this paragraph may violate copyright and other laws or regulations and you may be subject to liability for such unauthorized use.
To this end, you may not access the Services in an unauthorized fashion or use automated programs to scrape information off of our Site or for any other purpose. You can’t reverse engineer the Services or access the source or metadata for any reason. You may not interact with other Site users or attempt to discover the identities or preferences of any other Site users. You agree not to damage or slow the workings of the Site or Services in any way.
Information on the Site
The content of the Site is provided solely for general informational purposes. We do not provide medical or similar professional advice through the Site, and the information set forth herein or therein is not intended to, and should not, replace medical advice provided by your physician or healthcare provider. We have no control over sites we link to, and their information may change without our knowledge. Any information you provide is no guarantee that you will qualify for any clinical studies or trials or that you will be enrolled in any clinical trials that you apply for or that you will receive any treatment or guarantee of specific medical results or outcomes.
We give you a limited license and access rights to the Site, based on your honest participation. We own the Site, including code and all aspects of “look and feel” of the Site, and have an interest in any information you give us.
We and our licensors and service providers reserve and shall retain their entire right, title, and interest in and to the Services, including, without limitation, all copyrights, trademarks, and other intellectual property rights, except as expressly granted to you in these Terms. You shall not (i) alter any trademarks or any notices of copyright, trademark, patent or other intellectual property or proprietary rights from the Site, or (ii) make commercial use of the Site or the Services.
Access and Termination
You may access the Site over the internet, but SubjectWell, Inc. is not responsible for any costs you may incur to do so, or any costs related to any clinical trials you may contact or participate in. You consent to receiving information from us by electronic means, and if you provide your telephone number you consent to us calling you at that number. We may terminate your access to this Site and its benefits at any time for any reason or no reason.
Warranties, Disclaimers and Limitations of Liability
Your use of the Services is at your sole risk. The Site and Services are provided “as is.”
OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS, WE DO NOT MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES. FOR EXAMPLE, WE DON’T MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE SERVICES, THE SPECIFIC FUNCTIONS OF THE SERVICES, THEIR FREEDOM FROM VIRUSES OR MALICIOUS CODE, OR THEIR RELIABILITY, TIMELINESS, ACURACY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE DON’T PROMISE TO CORRECT ANY ERRORS.
SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE HAVE ANY LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SERVICES FOR: (a) ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES; OR (b) DIRECT DAMAGES IN AMOUNTS THAT IN THE AGGREGATE EXCEED FIFTY DOLLARS (USD $50.00). ANY CLAIM RELATED TO THE SERVICES AND/OR THESE TERMS MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM AROSE.
You agree to indemnify, defend and hold us harmless from and against any and all losses, damages, claims, expenses and liabilities of any kind, including attorneys’ fees, arising from or relating to your access (or lack of access) and use of the Site and Services, your violation of these Terms or violation of law or third-party right, and any other negligent or wrongful conduct by you.
If you have any questions about these Terms or our Services, including if you feel your copyright has been violated, please feel free to contact us:
Mail: 7000 N MoPac Expy, Ste 330 Austin, TX 78731, USA